Housekeeping goes Mobile
Top luxury hotel company goes for mobile learning! "Yes - it is practical work, but we are in a situation where our teams need to know about processes, standards and procedures first, before the start servicing a room." says LT. "Therefore we need to provide solutions which enable our teams to learn on the go, so they are ready to focus on the guests once they are here". With the new mobile solution of TraLib, LT`s teams are now able to learn about the housekeeping departments and its different services online on their mobile phone. Daily housekeeping service, evening turn down service as well as laundry procedures are combined in a smart format that can be taught on the go.
Each lesson lasts for ten to 30 minutes and covers all standards designed for the brand. The learner is able to download the modules on their mobile device and use the interactive learning online or offline. The learner is able to switch between devices from PC to tablet to phone on multiple platforms and operating systems.
The Learning Management System and the included gamification feature allows the trainer to follow the progress and manage the team. PDF files can be shared in an easy format but also fully fetched online courses and rich video.
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