If you thought virtual reality could only be used in your company as a training tool, then think again. Several recent examples of simplified applications for the customer (end-user) have thought us different.
All tagged customer service
The best in customer service or faking Trip Advisor?
Have you ever wondered how a hotel gets a top rating at Trip Advisor. Well look at L`oscars feedback site, and you know. There are just over a hundred reviews with 96 of them being excellent, while few, show room for improvement.
L´Oscar is using Online Learning to deliver the finest Customer Service in London
Ultra luxury hotel company is using online learning as a strategic tool to be the best in customer service in London
When jogging maps become useful brand communication tools
Love jogging in new cities, but not sure which path to take? Many hotels these days offer guests jogging maps, but the Hilton San Diego Bayfront came up with a clever way to deliver it: On your water bottle.
Fly the Mile
The more frequently we do something, the more often we forget about the small things around us. It happens that we take them for granted. We don’t appreciate them anymore. Now, being the SWISS Explorer I get around a lot.
What is the big deal with customer name use?
What is the big deal with using a guest name? Do you feel comfortable if you are called by your name every few minutes? David Richey looked into the issue...
ITM Tourism Management Institute is using Online Learning to teach Customer Service Standards
Online Learning finds its way into the tourism College